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Kasada Named a Strong Performer in Industry Bot Management Software Report
Independent research firm reports that "Kasada stands out for customer obsession"NEW YORK & SYDNEY--(BUSINESS WIRE)--Kasada, the pioneers transcending bot management by countering the human minds behi
Forrester's Top 10 Emerging Technologies For 2024: GenAI, TuringBots, And IoT Security Poised To Deliver The Fastest ROI
Is Forrester Research (FORR) Well Positioned to Improve Results by 2025?
Forrester's 2024 Canada Customer Experience Index: Canadian Brands' CX Quality Hits Its Lowest Point
Nearly 60% of brands in the region see a decline in CX quality over the past year Forrester's (NASDAQ:FORR) Canada Customer Experience Index (CX Index) rankings reveal that the average CX quality among
Forrester's 2024 US Customer Experience Index: Brands' CX Quality Is At An All-Time Low
Only 3% of companies are currently customer-obsessed and put their customers' needs front and center According to Forrester's (NASDAQ:FORR) US Customer Experience Index (CX Index) rankings, CX quality among
Insurity Claims Solution Recognized by Independent Research Firm in Latest P&C Claims Management Systems Report
Insurity was recognized as a Strong Performer and cited for its configurable claims system, Sure AI Assistant, and for serving a more diverse client base, supporting personal and commercial linesHARTF